EXAM 2: STUDY GUIDE INFO BY CHAPTER

Caution: The following information is to be used as a guide not a contract. Turn each item into a question and see if you can answer it confidently. If concepts are unclear, come see me and/or the assistants during office hours. You are also welcome to contact us via email or telephone.

 

*If you have not done so, you will need to read chapters 6-9 for Exam 2.

* In the Course Companion (CC) on pages 15-16 is study skill info.

* On pages 17-18 is critical thinking info.

*REREAD THIS INFORMATION IF YOU DON’T REMEMBER IT: In the CC on pages 8-9 review What to Expect on Exam Days, especially the information pertaining to “Ask yourself, Are you:…….there are 6 levels of learning objectives in descending order of difficulty.

* In addition to utilizing your textbook and notes for study resources, I have noted here and there when it would be a good idea to review the Course Companion (CC) for additional information. The study guide will gradually get less detailed as you gain familiarity and competency in reviewing all of your resources (textbook, CC, notes, etc.) when being assessed for your knowledge level and comprehension of course material (concepts, research results, applications, etc.).

* You may bring with you an 8 ½  X 11 sheet of paper with notes on both sides to use as a “Helper Guide” throughout your exam. FYI: You will also have this opportunity for your final exam.

* Items noted with a means you may want to consider including this information on your Helper Guide.

*If we did not discuss a concept that is discussed in your txtbk, I will try to note the txtbk pg #s where relevant. Be aware that for your final exam study guide, you will be responsible for finding the information in your txtbk yourself. This form of scaffolding is help you prepare for upper level courses and graduate school.

 

Chapter 6:  Self-Justification and the Need to Maintain Self-Esteem

·         What is Cognitive Dissonance Theory (a.k.a. cognitive consistency theory)? What does cognitive mean and what does dissonance mean?

·         Why is it important to reduce psychological tension?

·         What are three ways to reduce cog diss? Be prepared to apply these three processes to an example. Be prepared to analyze an example and evaluate which of the three processes is being used to reduce cog diss. Recall smoking example in CC page 120.

·         Why is post decision diss a form of cog diss? Be familiar with the relevant study(ies) in CC/lecture and textbook.

·         What is lowballing and how does it work?

·         Applying the concepts of cog diss, how would an individual who believes him/herself to be moral, justify cheating on an exam? See txtbk pp. 180-182.

·         Refer to the examples already provided for you regarding Justification of Effort and create your own original example—preferably personally relevant.

·         What is counterattitudinal advocacy? Provide an example.

·         How would applying cog diss theory to hypocrisy and AIDS prevention be useful? See txtbk pp. 186-187

·         Know that the children playing/refraining from playing with a toy study on pp. 188-190 is an example of insufficient punishment.

·         What is an example of self-persuasion? See txtbk p. 190.

·         Be prepared to recognize how the concept, insufficient justification, relates to the class cog diss experiment by Festinger and Carlsmith (1959)—the pegturning task.

·         Explain the Ben Franklin effect

·         Describe the process of how we come to hate our victims. "If the king destroys a man, that's proof to the king it must have been a bad man." –Thomas Cromwell

·         What are the consequences of dehumanization?

·         What is self-discrepancy theory? Be familiar with the relevant study(ies) in CC/lecture and textbook.

·         What is self-completion theory? Be familiar with the relevant study(ies) in CC/lecture and textbook.

·         What is self-evaluation maintenance theory? Be familiar with the relevant study(ies) in CC/lecture and textbook. "To know oneself is to study oneself in action"—Bruce Lee`

·         Why might we help a stranger more than a friend?

·         What is self-affirmation theory? Be familiar with the relevant study(ies) in CC/lecture and textbook.

·         What is self-verification theory? Be familiar with the relevant study(ies) in CC/lecture and textbook

·         What is the rationalize trap?

Chapter 7:  Attitudes and Attitude Change:  Influencing Thoughts and Feelings

"Not everything that is faced can be changed, but nothing can be changed until it is faced. –James Baldwin

·         What is an attitude?

·         What’s the tricomponent approach to atts? Be prepared to draw a triangle and place an att in the middle and then differentiate among the cog, beh, and affective components of that att.

·         What purpose do atts serve?

·         How Do Atts Develop? Familiarize yourself with examples (including your own) and any relevant studies that support the following concepts:

1) Classical Conditioning- associative learning

2) Operant Conditioning-Your att is influenced based on the consequences of being reinforced or punished

3) Social Learning Theory

4. Specificity

5. Atts tt are important to the person:

6. Ppl tend to behave in ways tt are consistent w/ their atts when they are

well-informed

7. Situational Determinants

 

·         How do strength and accessibility of beliefs, feelings, and behaviors influence the development of atts?

·         Is the a genetic component to att development?See p.218

·        Counterattitudinal advocacy is essentially the same thing as "Saying is Believing"

            Saying is Believing: Your att toward someone or something will have moved in the   direction of a statement you made.

            A.K.A. Counterattitudinal Advocacy: the process that occurs when a person states an        opinion or attitude that runs counter to his or her private belief or attitude. 

                        EX: We've all been in situations where we have been torn between telling a lie and   protecting the feelings of someone else. So we may tell a friend oh yeah you look great       when they don't, but we'll start to actually believe what we we've been saying.

            EX: When jokes based on stereotypes actually start to influence our beliefs.

            EX: Pledge of Allegiance

 

·         Doing is Believing (a.k.a "Role Playing"— A set of norms tt define how ppl in a given soc position ought to behave

                Role playing works by forcing ppl to learn the message.

                *ppl remember arguments they come up with on their own better than they do arguments provided              by others.

                *att change is more enduring when ppl who read a persuasive message merely expect tt they'll    later have to communicate it to others.

 

                EX: Patty Hearst as doing is believing and saying is believing both.

                EX: Zimbardo's prison experiment ; See the following website (www.prisonexp.org)

                EX: We tend to start disliking/hating those we hurt. (i.e. German soldiers who dehumanized Jews,               homosexuals, etc. calling Japanese "Japs", Vietnamese "gooks", Native Americans "savages,        uncivilized", African-Americans "slaves, property, farm equipment"

 

·         For information pertaining to persuasion, make sure that you refer to the in class handout that serves as an extender for your Course Companion pages 153-154, 158-159.

·         What is the Yale Attitude Change Approach?

·         How are persuasion and coercion different?

·         What is the Elaboration Likelihood Model?

·         What is the most lasting att change due to?—CRP or PRP and why?

·         What are some challenges to persuading intelligent people and people with low self-esteem?

·         What is the "Need for Cognition" and what business does this concept being included in the persuasion section of the att chapter? Also see p. 160 in Course Companion.

·         If Rayanna is in a good mood will she have better recall for information that is sad in nature or information that is joyful in nature? Why? Refer to the Emotion and Att Change section in your txtbk—pp. 230-234. Also refer to p. 160 in Course Companion to elaborate on your notes.

·         Do fear-arousing communications work? See pp. 231-232 in txtbk.

·         How do the various issues related to "Message Source" influence persuasion strategies? Recall:  expertise, trustworthiness, attractiveness, likeability, passage of time.

·         How do various issues related to "Components of a Message Itself" influence persuasion strategies? Recall:  Amount of info in a mssg, type of mssg (1-sided vs. 2-sided), repeating the mssg, fear appeals

·         Regarding culture and different types of atts, how would you market Product X (you choose one) to people of Korean origin compared to people of the United States?

·         Read pp. 235-237 in your txtbk and be prepared to discuss how you would make someone or a group of people resistant to att change. Develop your own original example. Be sure to include the concepts, Att Inoculation and Reactance Theory in your response.

·         When will atts predict beh? Read pp. 237-238 in your txtbk as well as the info below and pay particular attention to the benefits and flaws of this study. How does this study tie into the activity you did in class where you answered att questions on one side and then beh questions on the other?

            Sociologist Richard LaPiere's study in 1934: He took a young Chinese couple on a 3        month, 10,000 mile automobile trip, visiting 251 restaurants, hotels, and campgrounds             throughout the U.S.   Although prejudice against Asians was widespread at the time, the   couple was refused service only once. Yet when LaPiere wrote back to the places they             visited and asked if they would accept Chinese patrons, 92% of those who returned an        answer said they wouldn't. 8% said maybe.   [Self-reported atts didn't correspond w/ beh]

            flaws: 1) too much time passed btwn their visit and his follow-up letters. atts could have changed

            2) he was with them so a white guy and an asian couple may not have the same

            effect as just an asian couple

3) he had no way of knowing if the ppl who responded back to him were the same ppl whom they had encountered on their travels.

4) He only got a 50% response rate so it was the 90% of the 50% tt were prej

 

            benefit: despite all of the flaws in his study, LaPiere's study was the first of many to find    a lack of correspondence btwn atts and beh.

            Researchers were confused. Does this mean tt studying atts is completely useless to        understanding human social beh? 

            In order to answer this question researchers spent several years trying to identify the          conditions under which atts and beh are correlated.

 

·         Refer to pp. 239-240 in your txtbk and also read the following:

Theory of Planned Beh: the notion tt the likelihood tt someone will behave in a way tt's consistent w/ an att depends on a measured, rational decision-making process in wch a combo of several factors is considered:

 

Behavioral intention-the probability tt ppl place on the likelihood tt they'll engage in a beh tt's relevant to a held att.

            A behavioral intention reflects a person's plan or resolve, his/her  intent to engage in a beh tt relates to an att.

EX: you might intend to begin a low-fat diet to lower the risk of heart attack and lose weight.

 

Subjective norm- the factor in behavioral intention tt takes into account the perceived soc pressure to carry out the beh.

 

Perceived Behavioral Control- the perceived ease or difficulty of carrying out the beh, based on prior experience and anticipated barriers to performing it.

The model of Planned Behavior has been applied to a variety of settings such as:

purchasing a car                                engaging in safer sex                       exercising

studying                                                behaving prosocially                         speeding      

losing weight                                       donating blood                                    using condoms

smoking                                                attending church                                shoplifting

voting                                                     choosing an occupation                   making moral & ethical decisions

 

BE PREPARED TO CHOOSE ONE OF THE ABOVE TOPICS AND EXPLAIN HOW YOU WOULD PREDICT A PERSON(S) DELIBERATIVE BEHAVIOR BASED ON WHAT YOU KNOW ABOUT THEIR ATTS, SUBJECTIVE NORMS, AND PERCEIVED BEHAVIORAL CONTROL?

 

 

Fishbein's (1980) Theory of Reasoned Action, which Ajzen {pronounced I - zen} (1991) then expanded into the Theory of Planned Beh.

 

This theory states tt atts influence beh thru a process of deliberate decision making and tt their impact is limited in 4 respects:

1) beh is influenced less by general atts than by atts toward a specific beh

2) beh is influenced not only by atts, but by subjective norms (blfs abt what others think we should do). Soc pressures toward conformity, compliance, and obedience often lead us to behave in ways tt are at odds w/ our inner convictions.

3) atts give rise to beh only when we perceive the beh to be w/in our control. To the extent tt ppl lack confidence in their ability to engage in some beh, they are unlikely to form an intention to do so.

4) although atts (along w/ subjective norms and perceived control) contribute to an intention to behave in a particular manner, ppl often don't or can't follow thru on their intentions.

·         Read pp. 241-249 in your txtbk and be prepared to discuss how you will use one or more pieces of information in that section to be a more savvy, well-informed consumer. Make sure your response is thoughtful.

Regarding the special topic in which we discussed Cialdini's 6 principles of social influence, focus on any two of your choice to know well. Furthermore, come up with your own example to illustrate one of the principles of your choice.

 

Chapter 8:  Conformity:  Influencing Behavior (Compliance and Obedience Too)

·         Here are some additional terms that may be of interest to you:

roles = positions in a grp tt come w/ a specified "script" or expected set of behaviors.

 

norms=any pattern of beh tt's typical or representative of a grp or a society.

 

gender role= the overt expression of behs and atts tt indicates to others the degree of one's affiliation to maleness or femaleness. It's usually assumed tt gen role is the public expression of gender identity.

 

gender norm=any pattern of beh tt occurs so often w/in a particular gender tt it comes to be accepted as reflective of tt gender and taken as sanctioned by the members of tt society (keep in mind though tt gender norms are context bound by the culture in wch they evolve). 

·         Provide examples of conformity

·         Why do ppl conform?

·         What is the difference btwn public conformity (in txtbk—public compliance) and private conformity (in txtbk—private acceptance)?

·         What is the difference btwn normative and informational influence?

·         What does conversion mean and what does contagion mean and what is mass psychogenic illness?

·         Familiarize yourself with Sherif's autokinetic conformity study and Asch's line perception conformity study. How are they similar and different? Hint: Refer to terminology:  private and public conformity and normative and informational influence.

·         Familiarize yourself with the results from the following studies:

            p. 257—eyewitness testimony study by Baron et al. (1996)

            p. 258—recognition memory study by Levine et al. (2000)

            p. 262—ambiguous situation study by Buehler & Griffin (1994)

            p. 267—importance and ambiguous study—the eyewitness testimony study          revisited by Baron et al. (1996)

            p. 268—deviants study by Schachter (1951)

            p. 271—social influence and women's body image by Anderson et al. (1992)         AND ANOTHER STUDY BY Silverstein et al. (1986)

            p. 273—soc influence and men's body image—Petrie et al. (1996) AND     ANOTHER STUDY BY Pope et al. (2000)

            p. 282—litter study by Reno et al. (1993)

·         What role does "vagueness/ambiguity" play in general regarding conformity? This theme is discussed practically throughout the entire chapter.

·         Know the following topics that pertain to conformity:  social support—presence of an ally; attraction/commitment to the grp; size of grp; gender; age; awareness of norms; minority influence; crisis situations—txtbk p. 261; when other ppl are experts—txtbk p. 261

·         What is social impact theory?

·         What is the law of diminishing returns?

·         What do you think of those Flat-Earth group people? Are they in way similar to groups who discount the vast amount of scientific evidence in support of evolution?

·         What role do cultural values play in conformity? See txtbk pp. 278-279.

·         What does low self-esteem have to do with conformity? See txtbk p. 279

·         How would ppl resist normative soc influence and informational soc influence?

·         What is an idiosyncrasy credit? If you don't what idiosyncrasy means, look it up in a dictionary.

·         What is the difference btwn an injunctive norm and a descriptive norm?

·         We have already discussed Compliance—foot-in-the-door and door-in-the-face as well as reciprocity norms in previous chapters. YOU MAY SEE THESE CONCEPTS AS THEY RELATE TO EARLIER CHAPTERS, BUT NOT FOR CHP 8.

·         How is obedience different from conformity and compliance?

·         Be familiar with Stanley Milgram's classic shock experiment and the related concepts that follow until the end of chp 8.

·         For the norm violation activity be sure to answer the following questions for the exam:  a) describe the norm violation you chose to engage in or imagine—where it was, who was the target, why you chose that one; b) what made your selection a "norm violation?"; c) what was your comfort level?; d) has this activity helped you develop a new appreciation for societal norms and the variation of human behavior in conforming or not conforming to societal norms?

 

CHP 9: Group Processes:  Influence in Social Groups

·         what is a grp? def grp and think of examples

·         def of grp structure: regular, stable, patterns of beh in grps

            a. roles (typical conduct) -how does culture impact roles?

            b. status (evaluating others)-what determines status (hint: there are two     components)?

            c. norms-prescriptive and proscriptive

            d. grp cohesiveness -attraction to a grp is influenced by a variety of factors:

            Can the grp attain their goals? If not can the social benefits keep them together?

            EX: doomsday cult -->  what happened when the saucer didn't pick them up like     it was    supposed to? What role do shared, uniform attitudes play in grp        cohesiveness?

 

·         What impact does grp cohesiveness have?

            Remain members longer (longevity), higher in self-esteem, lower in anxiety, greater             acceptance and trust and security.

·         Norms tt suggest to ppl the way they ought to behave are called?

·         Norms tt inform ppl abt behs they should avoid are called?

            EX: of switchboard makers. What happened to those poor souls who made more

            switchboards than the average maker usually made per day? Why?

            EX: Full Metal Jacket movie

            EX: airline theft

Is membership in grps always good or are there costs?

Beh in Grps: Benefits

·         social facilitation  def  (this phenomena has undergone several revisions so recognize

the better definitions and give examples (i.e., Norman Triplett's fishing reel and

bicycle experiments). Why did I warn you abt how the term soc facilitation is used?

Refer to Zajonc's explanation abt physiological arousal and how it affects performance.

Take Zajonc's findings a step further and explain performances diffs in terms of distraction-conflict theory.

EX: Norman Triplett's bicycle racing .experiment

·         evaluation apprehension : provide examples (i.e., tryouts, interviews, pubic speaking, etc.)

·         Distraction-conflict theory (recall that STM /Working memory has something to do with this concept); conflict btwn paying attn to others & paying attn to the actual task.

·         Mere presence, a related topic is what Zajonc believes is at work when the mere presence of others produces some arousal even w/o evaluation apprehension or arousing distraction

            EX: You're a coach and your players or whoever are doing great in practice, but      on game day they choke, why? and what can you do abt it?

 

Beh in Grps: Costs (disadvantages)

·         def soc loafing and provide examples

EX: Ringelmann's pull on the rope experiment

EX: Group projects

·         Why do ppl expend less effort when engaged in a shared grp activity?

Under what conditions is soc loafing reduced or eliminated?

 

Losing Control in Grps

·         riots are examples of collective beh, which is explained by the  emergent norm perspective (give examples and define the terms)

·         What is deindividuation?

·         What are some ways to reduce deindividuation?

 

·         What is Group Polarization? And why does grp polarization occur?

·         What is risky shift?

·         What is Groupthink and how would you prevent it referring to scientific research findings?

·         What are some advantages of groups in decision making capacities?

 

 

·         YOU WILL ALSO NEED TO KNOW THE FOLLOWING FOR THIS CHAPTER:

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